1. Description and scope of data processing
In the case of inquiries or communication by e-mail, personal data are processed depending on the content of your e-mail:
These are your e-mail address, date and time as well as the content of the message. In addition, depending on the content of your e-mail, the following personal data may be processed, e.g.:
First name, last name, telephone number, position in the company, department, etc.
The data is used for the processing of the conversation and/or the implementation and/or initiation of a contractual relationship.
2. Legal basis for the data processing
The legal basis for the processing of data in the context of general e-mail communication is Art. 6 para. 1 lit. f) GDPR. If the contact by e-mail also aims at the conclusion and/or execution of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR.
3. Purpose of the data processing
The processing of personal data of the e-mail communication serves the purpose of maintaining an orderly business operation. E-mail communication has become an indispensable part of the business world, both for internal corporate communication and for communication with customers, suppliers and potential business partners.
4. Legitimate interest
The legitimate interest in communicating via e-mail is to enable a generally accepted standard of communication. E-mail communication enables us to reduce response times to a minimum and thus also to meet the expectations of customers, suppliers and business partners.
5. Duration of storage
The data will be deleted within 6 months after they are no longer required to achieve the purpose for which they were collected or are not subject to any further legal retention obligations (e.g., 10 years according to AO, 6 years according to HGB). For your e-mail, this is the case when the respective conversation with the user has ended.
The conversation is considered finished when it is clear from the circumstances that the matter in question has been conclusively clarified.
6. Recipients of personal data
Processing of data in the context of maintenance and services of the IT infrastructure:
Rhenus Assets & Services GmbH & Co. KG, Rhenus-Platz 1, 59439 Holzwickede, Germany
Rhenus Office Systems GmbH, Rhenus-Platz 1, 59439 Holzwickede, Germany
7. Transfer to a third country
It is not intended to transfer the personal data to a third country or to an international organization.
8. Necessity of the provision
The provision of the data is necessary because otherwise the website cannot be accessed.
9. Automated decision making/profiling
No automated decision-making or so-called profiling takes place.